Privacy Policy

1. Who we are

BEDS Airport Taxis is the airport-transfer service customers contact through this website, phone, WhatsApp and email. The public project information does not currently identify a separate registered legal entity, registered office, or formal data protection contact. Those details should be confirmed before publication as a final compliance notice.

2. Information we collect

Depending on how you contact us, we may process your name, email address, telephone number and the contents of your enquiry. A booking request may also include:

• pickup and drop-off locations, including address or place details;
• pickup date and time, journey type and return journey details;
• passenger number and selected vehicle;
• flight number, luggage description or count, and special instructions;
• payment method, booking reference, booking status and fare or quote information; and
• technical information needed to protect the website, such as request and device information.

We only ask for information that is relevant to handling the enquiry, arranging the journey, operating the website or meeting our obligations.

3. How we use information

We use personal information to respond to enquiries, handle booking requests, arrange and deliver journeys, communicate changes or confirmations, provide customer support, reconcile Cash to Driver and Bank Transfer payments, investigate complaints, protect the website from abuse, maintain operational records, and comply with legal obligations. We do not currently take online card payments through this website.

4. Lawful bases

Depending on the purpose, processing may be necessary to take steps at your request before a contract or to perform a booking contract; necessary for a legal obligation; necessary for our legitimate interests in running a safe, responsive transfer service and protecting the website; or based on consent where consent is the appropriate basis. Where we ask for consent, you can withdraw it, although this does not affect processing already carried out lawfully.

5. Who may receive information

We may share the information reasonably needed for a booking with authorised BEDS personnel and an assigned driver. Information may also be processed by hosting, database, infrastructure and email-delivery providers used to operate this website, and by professional advisers or authorities where required by law. We do not sell booking information. Access is limited to what is needed for the relevant task.

6. Payment information

The available payment methods are Cash to Driver and Bank Transfer. We may record the selected method and payment or reconciliation details needed to manage a booking. The website is not configured to collect or store payment-card numbers.

7. How long we keep information

We keep personal information only for as long as reasonably necessary for the purpose collected, to manage a booking or complaint, to keep appropriate business records, and to meet legal or accounting requirements. The project does not currently define an approved retention schedule, so the business should set and document exact retention periods before final publication.

8. Data security

We use reasonable technical and organisational measures to restrict access, validate public submissions, reduce abuse and protect operational records. No internet transmission or storage system can be guaranteed completely secure. Do not send sensitive information that is not needed for your enquiry.

9. Cookies and analytics

The site uses essential browser and application functions. Optional Google Analytics 4 is only loaded when the owner has configured a measurement ID and a visitor actively accepts analytics in the site consent control. If analytics is not configured, no analytics script is loaded. We do not add advertising pixels as part of this site.

You can refuse optional analytics and still use the booking and contact features. Browser settings can also remove stored preferences, although the consent choice may then be requested again.

10. Your privacy rights

Subject to legal conditions and exemptions, UK data protection law may give you rights to access your information, correct it, request erasure, restrict or object to processing, obtain a portable copy where applicable, and withdraw consent where consent is the lawful basis.

To make a request, contact us at bookings@bedsairporttaxis.co.uk or through the Contact page. We may need to verify your identity and will explain if a legal exception applies. You can complain to the UK Information Commissioner’s Office (ICO) if you are unhappy with how your information has been handled.

11. International transfers

The website uses third-party infrastructure and email services, but the project does not maintain a verified register of provider locations or transfer safeguards in this public notice. The business should confirm where each provider processes data and document an appropriate UK GDPR transfer mechanism before publication of a final version.

12. Children’s information

A booking may include travel for a child. In that situation, the person making the booking should provide only information needed to arrange the journey and should have authority to provide it. We do not knowingly seek unrelated information about children.

13. Third-party links

This website may link to external services such as WhatsApp or other websites. Those services have their own terms and privacy notices. We are not responsible for their independent processing once you leave this website.

14. Policy updates

We may revise this policy when the service, technology or legal requirements change. The latest version will be published on this page with a new update date. Material changes should be reviewed before the related processing begins.

15. Contact and data protection enquiries

For privacy questions, contact BEDS Airport Taxis on +44 7379974525, by WhatsApp, at bookings@bedsairporttaxis.co.uk, or through the Contact page. A formal data protection officer has not been identified in the project and should not be inferred.